
Use the following steps to install the Microsoft Support and Recovery Assistant: Install the Microsoft Support and Recovery Assistant This article describes how to install the Microsoft Support and Recovery Assistant and troubleshoot OneDrive for Business issues with the Support and Recovery Assistant.

The Advanced diagnostic includes options for Exchange Online. Once you’ve installed and started the Assistant you’ll see these options. Turns out it’ll help with some of those if you’re using Office 365 hosted mail (Exchange Online). Since Office 365 isn’t software (it’s the marketing name for a group of Microsoft software and services) how do you know if it’ll help? Outlook for Windows, Outlook for Mac, Outlook apps for Apple or Android, ? Nowhere on the web page does it say which Outlook the tool works with. Microsoft’s web page is strangely light on really basic details like … Which Outlook? It can fix many problems for you, or it can tell you how to fix them yourself.” It promises to “ Support and Recovery Assistant works by running tests to figure out what’s wrong.

The Microsoft Support and Recovery Assistant for Office 365 sounds promising for anyone with Outlook troubles – but what does it actually do and for whom?
